Pipes don't wait for daylight to fail, and our Minnetonka dispatch team doesn't wait for morning to respond. We dispatch Minnetonka units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.

Too many Minnetonka, MN families have called a big national number only to get bounced through hold music before a random subcontractor shows up hours later, so Hirex Water Damage built its Minnetonka operation differently. Every technician on our Minnetonka roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Emergency Water Damage in Minnetonka isn't a side service we tacked on — it's the reason the company exists. We carry full general liability coverage and are licensed to operate throughout Minnetonka, MN, so you're protected from the moment our truck pulls into the driveway.
We keep a stocked warehouse inside Minnetonka, MN so equipment never has to be trucked in from another region, which is the difference between a 45-minute arrival and a next-day one.
Ask any Minnetonka property manager who has dealt with a burst supply line at 3am — the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one Minnetonka call at a time.

Not every leak announces itself with a flooded floor. A lot of the worst damage we see in Minnetonka started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse — call our Minnetonka line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
From a single soaked bedroom to a commercial building with three flooded floors, our Minnetonka teams are equipped to scale up or down — nothing gets a cookie-cutter response.
Our Minnetonka units run truck-mount extraction pumps that pull thousands of gallons per hour, cutting standing-water time from days to hours. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Our drying plans use moisture meters and thermal imaging to target air movers exactly where hidden moisture is trapped, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in Minnetonka, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
For commercial Minnetonka accounts, we assign a project lead, run crews after normal hours to reduce downtime, and bring equipment sized to the actual footprint — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Blackwater losses in Minnetonka get handled under strict Category 3 protocol: containment, PPE, antimicrobial application, and documented disposal of contaminated materials.
Every Minnetonka job includes a preventive antimicrobial application, and if we spot conditions that need full remediation we tell you plainly instead of quietly hoping it clears up.

Every Minnetonka estimate is written and explained before work begins — no vague "we'll see how it goes" pricing.
Because our equipment cache sits inside Minnetonka, MN, most Minnetonka calls see a technician on-site in under 60 minutes.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
If moisture readings aren't where they should be at the end of the job, we come back and keep drying at no extra charge.
A short call with our Minnetonka dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
A licensed technician heads to your Minnetonka address with extraction and drying equipment already loaded.
Standing water comes out first; drying equipment gets placed only after we've mapped exactly where moisture is hiding.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.

Our Minnetonka technicians use moisture meters at the start and the end of every job, and the final number has to hit the dry standard before we leave. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
That's not a marketing line — it's written into every Minnetonka work order we issue. A repeat visit under this guarantee doesn't mean starting over — we pull the original moisture logs and pick up exactly where the last visit left off.

"We had standing water from a burst water heater and the technician showed up before I even finished mopping the entry way." — Danielle R.
"They dealt with my insurance adjuster directly and I didn't have to translate a single restoration term myself." — Marcus T.
"The drying logs they left behind actually made sense — I could see the numbers dropping every day until it was done." — Priya S.
"A supply line failure flooded our kitchen and this crew had us reopened in under a week — much faster than we expected." — Aaron W.
"Sewage backup is not a fun call to make, but the crew treated it professionally and explained the whole containment process." — Lena G.
"Final bill matched the estimate to the dollar, which is rarer than it should be in this industry." — Sam O.
Local staging inside Minnetonka, MN typically gets a Minnetonka technician on-site inside an hour or two, depending on traffic and time of day.
Yes — every Minnetonka job gets a written estimate before equipment is turned on, and we walk through it with you line by line.
Our Minnetonka on-call rotation covers water extraction, drying, and blackwater cleanup any hour of the day or night.
Direct adjuster communication is standard — we send photo and moisture documentation formatted for a Minnetonka insurance claim.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type — a visual check alone isn't enough.
Blackwater and sewage response is a core part of what our Minnetonka team does, not a job we sub out.
Turn off the water supply if you can reach it safely, keep people and pets out of the flooded area, and don't run electrical devices near standing water.
Commercial response is a regular part of our Minnetonka work — restaurants, offices, and multi-unit buildings included.
Most Minnetonka residential jobs dry out in 3 to 5 days depending on how much material got wet and how long it sat before extraction.
Not if it's addressed quickly — mold generally needs 24-48 hours of sustained moisture, which is exactly why fast extraction matters.
We stand behind every Minnetonka job with a documented dry-standard guarantee and a 30-day callback policy.
We cover Minnetonka and the surrounding zip codes listed below, plus neighboring communities throughout Minnetonka, MN.
Our Minnetonka dispatch covers the full city plus a wide radius of surrounding zip codes, backed by additional crews staged throughout Minnetonka, MN for larger losses. If your address falls inside or near Minnetonka, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Minnetonka, Minnetonka, MNOne call gets you a Minnetonka-based team, not a routed national queue.
Call +1-844-234-5373